Productivity is rarely about working harder. It’s about removing the friction between your team and the work in front of them. This interactive workshop walks through exactly how to find that friction – and what to do about it.

• Setting your team up to succeed: Make sure the basics – tools, clarity, environment – are actually in place before you expect output.
• Defining the role and the KPIs that matter: Get clear on what the job is, and build a short, practical KPI list tied to real performance.
• Training, tasks and time on the tools: Match training and experience to the task, and structure clear work that builds good habits instead of busywork.
• Time, motion and movement studies: Use simple, practical resources to see exactly where the working day, and the working body, actually goes.
• Productivity conversations: Turn difficult performance discussions into constructive conversations that improve productivity.

Business owners, managers, supervisors, and team leaders who are responsible for the output and performance of staff – particularly in businesses where labour is a significant cost and productivity gains have a direct impact on the bottom line.